Manufactured Apparel Product Warranty
Our Committment
At Grand Forest we are committed to Excellent Performance, Extraordinary Products, and Exceptional Safety in everything we do. Our dedication to quality and continual improvement is embedded in every stage of our operations, from production to final shipping.
Our Warranty – Manufactured Apparel
Thank you for choosing our protective apparel. At Grand Forest, we stand behind the quality of our products and are committed to ensuring they perform as intended.
Warranty Coverage
We guarantee that our chainsaw protective apparel is free from defects in materials and workmanship under normal use. If your product shows a defect related to materials or manufacturing, we will, at our discretion:
- Repair or Replace the product, or
- Provide a refund of the original purchase price
This warranty applies only to the original purchaser and requires proof of purchase.
What This Warranty Does Not Cover
This warranty does not apply to issues resulting from:
- Normal wear and tear
- Accidental damage, misuse, or abuse
- Negligence, improper care, or failure to follow care instructions
- Alterations or modifications to the product
- Damage caused by improper storage (e.g., mold, mildew, exposure to chemicals)
- Use of the product for purposes other than its intended function
How to Make a Warranty Claim
If you believe your product has a defect covered under this warranty:
- Contact our Customer Support team at info@grandforest.us or call us at 843.875.0240
- Provide a description of the issue and proof of purchase
- Provide photos of the product
